Pre-Orders Terms and Conditions
- Pre-ordering an item allows you to secure an item in advance, ensuring you won’t miss out.
- We will specify the expected date of arrival for all pre-orders in the product description.
- Expected delivery date may be subjected to change that can be out of LZL's control.
- Once your order has been placed, Full payment and any shipping charges will be processed as normal, and you will receive email confirmation of your order.
Import duties and taxes are NOT included in your final cost. LZL is not responsible for any duties, taxes or fees associated with the import and final delivery of your order.
- As soon as your pre-order arrives to us, we will send you a shipping confirmation email that includes all necessary information to track your parcel.
- Although we will make efforts to begin delivering Products as soon as reasonably practicable, by placing a pre-order you understand and agree that there may be delays. An estimated time of delivery (ETD) is only an estimate, and may be subject to change.
- We endeavour to be as transparent with you if delays occur and will keep you updated on the new expected delivery date.
- LZL will not accept any cancellations on Pre-Orders, when a Pre-order is placed the production of your order begins with our factory.
- If you have any questions relating to pre-orders please don’t hesitate to contact us at firstname.lastname@example.org